Terms & Conditions

1. Who we are:

Drinksandtreats.com is a site operated by Drinks And Treats Ltd, a company registered in England & Wales under company number 11351749. Trading Address: 39 River Road, Barking, Essex, IG11 0DA.

2. Products

The product images are for illustrative purposes only and products/packaging can vary.
Product descriptions, sizes, ingredients and any other information mentioned are from the manufacturer and do not form apart of our terms and conditions We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return Policy (Point 6)
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

3. Age Restrictions:

Some of the products we sell are age restricted products which are not for sale or consumption by anyone under the age of 18.
By placing an order with us you confirm you are over the age of 18.
Should you not appear to be over 25 years old the courier may ask for appropriate proof of age to prove you are over 18 years old, at which point if you are under 18 the courier could return the goods to us.
This would entitle you to a refund on the cost of goods less the delivery charge we would have been charged for returning the goods.

4. Pricing and Delivery Charges

Product prices stated on the site do not include delivery charges, which will be shown at checkout.
VAT is included in the cost of the goods shown on the site at the current level.
We reserve the right to cancel an order if a price has been incorrectly set on our site by contacting you directly, or writing to you. If a price has been set incorrectly you will be notified and asked whether you want to purchase at the corrected price, however should you choose not too, the order will be cancelled. If we contact you and do not hear from you in 48 hours we will accept the order as cancelled.

5. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

6. Delivery

Deliveries are made by Carrier to the address you have specified.
Couriers may request I.D from the person signing if they feel they do not meet the age requirements. (Please see point 3)
If we are not able to deliver your goods within 30 days of the date of your order, we shall notify you by e-mail to arrange another date for delivery.
Orders may be part delivered if some parts of your order are ready before others and dispatched earlier/later.
We or our chosen carrier will not be held liable for any loss or damage suffered by you if you give instructions for us to leave your Product(s) outside your house or outside any other address provided by you and the Product(s) get lost/damaged or stolen.
We are not responsible for delivery delays due to incomplete or incorrect delivery addresses, adverse weather conditions or any other causes beyond our reasonable control.

7. Cancellations, Returns & Refunds

Customers in the UK are covered by Distance Selling Regulations, which means you are allowed to cancel you order from the moment you place the order, to 7 days after you receive your order.
To cancel an order simply email us at orders@drinksandtreats.com within 7 working days of receiving your order or anytime from the moment you placed your order.
If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless the item is damaged ) within 14 days of you cancelling the order.
When you return your order it has to be in its original packaging, unopened, with any seals not broken, securely wrapped and at your risk.
We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.
Any sum debited to us will be refunded to you within 30 days of the goods having been returned to us.

Exceptions to Cancellations, Returns & Refunds

If your order contains any of the following items we will be unable to Cancel your order (including postage & packaging) once it has been delivered:
Food/Chocolate gifts – Sending items such as these back and forth via couriers leads to the detriment in quality of these goods.
Create your own Giftpack/Hampers – This entire process is not cancellable, starting from the type of packaging selected to the personalisation. These are packed according to your specific requirements and costs us in ways of packaging,labour and specific products purchased that cannot be recovered for resale purposes.
Any products without their original packaging, opened, with any seals broken and not securely wrapped, cannot be returned or refunded.

Damages

Whilst every care is taken to avoid damages occurring during delivery, we understand this may not be the case every time. Please send an email with pictures to orders@drinksandtreats.com of your damaged products to verify your claim within 24 hours of receiving your goods. This helps us better plan future deliveries and improve our service overall. Once your claim is verified we will offer you a refund on the damaged items.

8. Copyright

By accessing the drinksandtreats.com website, you agree that you may only download the content for your own individual and non-commercial use and you are not permitted to copy, broadcast, download, store, transmit, show or play in public, adapt or change in any way the content of these pages for any other purpose whatsoever, in any medium, without prior permission of Drinks and Treats Limited.

Unless otherwise stated, all rights, including copyright, on the pages of the drinksandtreats.com website are owned and controlled for these purposes by Drinks and Treats Ltd.

9. Third Party Links

Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

10. Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

11. Contractual Limitation

Where we provide Goods or Services without specific charge, then it (or they) is deemed to be provided free of charge, and not to be associated with any other service for which a charge is made. Accordingly, there is no contractual or other obligation upon us in respect of any such Goods or Services.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom.

13. Disclaimer of Warranties; Limitation of Liability

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Drinks And Treats Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

14. Indemnification

You agree to indemnify, defend and hold harmless Drinks And Treats Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

15. Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

16. Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

17. Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

18. Changes To Terms of Service

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

19. Contact Information

Questions about the Terms and Conditions should be sent to us at orders@drinksandtreats.com